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News
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Online
AI risk to OTAs is margin squeeze, not disintermediation
By Linda Fox
|
July 17, 2026
The risk of OTAs being disintermediated by AI might have been exaggerated as pressure on margin is perhaps the more likely outcome, according to investment bank BTIG.
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News
/
Online
Omio to acquire Rail Europe
By Morgan Hines
|
July 16, 2026
Omio's acquisition of Rail Europe consolidates two rivals in European rail distribution. A separate $10 million raise is earmarked for Omio's expansion in Asia.
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News
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Online
The U.S. government's split signals on fee disclosure for travel sellers
By Morgan Hines
|
July 15, 2026
While the FTC and Hopper reach a settlement on hidden fees, the DOT is loosening fee disclosure rules for airlines.
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News
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Technology
AI is pushing travel advisors toward their next evolution
By Cathy Walsh
|
July 14, 2026
AI is automating administrative work and accelerating research, but its biggest impact may be giving travel advisors more time to deliver the expertise, relationships and personalized service travelers...
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News
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Distribution
Rethinking the airline playbook for the AI era
By Abby Crotty
|
July 13, 2026
Airlines are adapting retailing and connectivity strategies as they shift from traditional network models. During a panel at Phocuswright Europe, executives from Travelport, Dohop and Vueling discussed...
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Interview
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Online
CEO Spotlight: Andrés Spitzer of Civitatis
By Linda Fox
|
July 10, 2026
Six months into the role, Andrés Spitzer, CEO of Civitatis, discussed growth for the tours and activities company, the impact of AI and what he brings as a leader.
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News
/
Distribution
Travel visibility, trust and conversion take focus amid agentic commerce shift
By Abby Crotty
|
July 8, 2026
Executives from Perk, Microsoft Advertising and Revolut discussed the future of agentic commerce in travel during a panel at Phocuswright Europe.
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News
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Technology
The importance of fundamentals in travel if the agentic workforce is untrustworthy
By Linda Fox
|
July 7, 2026
Trainline has partnered with Anthropic to implement AI internally and in customer-facing applications. At the recent TravelTech Show, Trainline CTO Mike Hyde shared his experience so far.
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News
/
Distribution
Weighing build versus buy in travel's AI era
By Linda Fox
|
July 6, 2026
Executives from Amadeus, Etraveli and HTS discussed acquisition strategy and in-house development during a session at Phocuswright Europe 2026.
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Interview
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Online
CEO Spotlight: Naren Shaam of Omio
By Morgan Hines
|
July 2, 2026
Naren Shaam discusses AI, scaling Omio, operations and more in a wide-ranging conversation with PhocusWire.
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Interview
/
Technology
AI debate continues: Will travel's biggest brands thrive or falter?
By Cathy Walsh
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July 1, 2026
Mario Gavira and Christian Watts brought their ongoing PhocusWire debate to the studio at Phocuswright Europe 2026, offering sharply different views on how artificial intelligence will reshape travel...
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News
/
Online
Hostelworld’s Gary Morrison on building for the social traveler
By Cathy Walsh
|
June 30, 2026
Hostelworld CEO Gary Morrison discussed how the industry misunderstands hostel travelers, the company's strategy and more at Phocuswright Europe.
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News
/
Technology
Almost right isn't good enough for travel's agentic future
By Linda Fox
|
June 29, 2026
Executives from Anthropic, Kismet and Travelport discuss where the travel industry is in its journey to agentic commerce and what's holding things up.
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News
/
Technology
Sabre tech lead lifts curtain on company’s technological shift
By Morgan Hines
|
June 25, 2026
Garry Wiseman shared about the company’s AI strategy and development, building trust and change management.
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News
/
Technology
Travel's next operating system won't be built on search
By Cathy Walsh
|
June 24, 2026
At Phocuswright Europe 2026, OAG CEO Filip Filipov explored how AI agents could transform the traveler experience and what the industry must build to enable it.
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Omio to acquire Rail Europe
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AI is pushing travel advisors toward their next evolution
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The U.S. government's split signals on fee disclosure for travel sellers
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Startup Stage: Chaty wants to help tour and activity operators manage inbound calls
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EU digital ID initiatives gather momentum, user familiarity lags
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BizAway acquires Netherlands-based TMC Uniglobe Alliance Travel
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AI risk to OTAs is margin squeeze, not disintermediation
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